Archive for April, 2007

The Blind Spot

Wednesday, April 11th, 2007

I recently wrote an article for the Canadian Marketing Association called ‘The Blind Spot: How the disconnect between Website & CRM is costing your firm money’.
Here is a brief excerpt:
“Based on numerous client observations, we have found that the integration between the firm’s website and internal CRM database is a necessary component to marketing professional [...]

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